Frequently asked questions

How does Booze Carriage work?

Just go to www.boozecarriage.com, enter the zip code you are looking to have your booze delivered to, choose liquor, wine or beer and start shopping! We work with local stores in the city to find the best and most competitive prices and the largest selection of all your favorites. Place your order and our couriers will be there at a time of your choosing!

How much are your delivery fees?

We don’t charge delivery fees and we don’t mark up our products. We believe in providing the utmost convenience to our customers.

What time can I expect to have my booze delivered?

You can choose the option of ASAP delivery or schedule it for some point in the future. Depending on the local store’s availability, ASAP means you can expect your order to arrive within 30-60 minutes. And hey Manhattan beer drinkers- beer delivery is available 24 hours a day!

Can I cancel or make changes to my order?

Of course, just give us a call immediately at 646.368.9985 so we can make the appropriate changes. Since we strive to get every delivery out the door as soon as possible, your order might already be on its way. For these reasons, we can’t guarantee that orders can be changed or cancelled once they’ve been processed.

What should I do if an item is missing from an order?

If anything is missing from your order, please call us at 646.368.9985. Our customer service staff will work to resolve the issue immediately.

Can I send my order as a gift?

Absolutely! At the 3rd step of checkout, just check the box titled “Is a Gift” and then choose whether you are including a note for the entire order (one item) or for individual items (various items to various recipients at one address). You may then include a note of your choosing that we will print on a card and attach to your gift wrapped order. Your recipients will love it.

Do you deliver kegs?

We sure do. On the beer section of the site, you will see a category for Kegs and the accessories you may need to purchase as well- taps and tubs to hold your keg in. We require a keg deposit which is $55- $20 of that being gratuity to our gracious couriers. $35 of the deposit is fully refundable upon return of the keg. Taps and tubs are available for rent and are fully refundable at time of return.

How do I return my keg/tap/tub?

When your keg is empty, send us an email at info@boozecarriage and we will schedule the keg pickup for you!

What if no one is available to receive my order?

Please be sure to schedule delivery for a timeframe when someone over the age of 21 will be available to accept it. We cannot leave orders unattended for any reason.

What form of ID is required?

Acceptable forms of identification include a valid driver's license or non-driver identification card issued by the Commissioner of Motor Vehicles; an identification card issued by the Federal Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada; a valid U.S. passport, or valid passport from any other country; or a valid military ID from the U.S. (NYS, ABC Law Section 65-b.2(b))

Please note: At Booze Carriage, we take underage drinking very seriously.

If no one 21 years of age or older is available to accept delivery, your order will be cleared and returned to the store. No refund will be issued, and a $50 return-delivery fee will be charged to your account. There are absolutely no exceptions.

Because life can be unpredictable

Here at Booze Carriage, we pride ourselves on being able to be of the utmost convenience and deliver to our customers in under an hour. As much as we strive for this for each and every order, once in a while we will run into a situation (inclement weather, severe traffic) where our delivery estimates may be stretched and we will not make that time frame. Just know that we will always do everything we can to deliver to you as soon as we possibly can. Thank you very much for your understanding.

Free Delivery in 30-60 minutes!
No delivery fees and no markups
Minibar Delivery

is now a part of Minibar Delivery



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Liquor, Wine and Beer delivery in NYC